Terms of Service
Welcome to Carranco Commercial Cleaning & Janitorial Services. By using our website or booking our services in the Dallas-Fort Worth area, you agree to these friendly and straightforward terms. We strive to provide professional, high-quality cleaning with transparency and care.
Our Services
We offer specialized janitorial and commercial cleaning solutions throughout Dallas, TX, and surrounding DFW communities. Our goal is to maintain your professional environment to the highest standards. Specific service scopes are defined in individual service contracts.
Payments & Cancellations
Payment is due upon receipt of invoice unless otherwise agreed (Net 30). We value our staff's time; therefore, we require a minimum of 24-hour notice for any cancellations. Cancellations with less notice may incur a service fee.
Limitation of Liability
While we handle every property with extreme care, Carranco Commercial Cleaning shall not be held liable for indirect or consequential damages. Our total liability is limited to the value of the specific service provided.
SMS Messaging Terms
Customers who submit a contact form or contact Carranco Commercial Cleaning & Janitorial Services agree to receive text messages regarding estimates, scheduling, appointments, service updates, and customer support.
Message frequency varies.
Message and data rates may apply.
Customers can reply STOP to opt out and HELP for assistance.
Privacy Policy
At Carranco Commercial Cleaning & Janitorial Services, we value the trust you place in our family-owned Dallas business. We believe in being clear and upfront about how we handle the information you share with us through our website. Our commitment to personal service extends to protecting your privacy and building a long-term relationship based on respect and reliability.
Information We Collect
We collect basic contact information that you voluntarily submit through our contact forms or quote requests. This typically includes your name, business name, phone number, and email address. We use this information solely for the purpose of responding to your inquiries, providing detailed cleaning estimates, scheduling your services, and maintaining clear communication regarding your facility's needs.
Your Information is Safe With Us
We treat your personal details with the same care we bring to your commercial space. Carranco Commercial Cleaning does not sell, trade, or share your personal information with third parties for marketing purposes. Your data is only used to provide the cleaning services you request and to keep you informed about our partnership. We are here to serve the Dallas community, not to compromise your privacy.